{"id":129,"date":"2025-09-28T00:46:18","date_gmt":"2025-09-28T07:46:18","guid":{"rendered":"https:\/\/bellabrookecafe.com\/?page_id=129"},"modified":"2025-11-27T10:24:05","modified_gmt":"2025-11-27T17:24:05","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/bellabrookecafe.com\/?page_id=129","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-cf1c0c17 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--superbspacing-xxlarge);padding-right:var(--wp--preset--spacing--superbspacing-small);padding-bottom:var(--wp--preset--spacing--superbspacing-xxlarge);padding-left:var(--wp--preset--spacing--superbspacing-small)\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-2c64f27c wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-container-core-column-is-layout-584ed3fc wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left has-primary-color has-text-color has-superbfont-xxsmall-font-size\" style=\"font-style:normal;font-weight:700;letter-spacing:5px;text-transform:uppercase\">direct booking<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left has-superbfont-large-font-size\">We offer a generous free cancellation and 100% refund policy.<\/h3>\n\n\n\n<p class=\"has-text-align-left has-secondary-color has-text-color has-superbfont-medium-font-size wp-block-paragraph\"><em><strong>Direct Booking Cancellation Policy Made Through Us<\/strong><\/em><br>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Full Refund:<\/strong>&nbsp;A full refund will be issued for reservations cancelled at least seventy-two (72) hours prior to the scheduled arrival date and the 4:00 pm PST check-in time.<br>&nbsp;<\/li>\n\n\n\n<li><strong>Late Cancellation\/No-Show:&nbsp;<\/strong>For reservations cancelled or modified within seventy-two (72) hours of the scheduled arrival date and the 4:00 pm PST check-in time, or in the case of a no-show, a full charge will be applied to the credit card used for the reservation. This charge will encompass the full amount owed for every day included in the originally booked reservation.<br>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exceptions:<\/strong><br>&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-left has-secondary-color has-text-color has-superbfont-medium-font-size wp-block-paragraph\"><strong>Negotiated Rates:&nbsp;<\/strong>The Californian law does not apply to negotiated rates that are not advertised or otherwise made available for booking by the general public.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-container-core-column-is-layout-57b86be5 wp-block-column-is-layout-flow\" style=\"padding-right:0;padding-bottom:0;padding-left:0\">\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"771\" src=\"https:\/\/bellabrookecafe.com\/wp-content\/uploads\/2025\/09\/PXL_20250906_035227975-1024x771.jpg\" alt=\"\" class=\"wp-image-265\" srcset=\"https:\/\/bellabrookecafe.com\/wp-content\/uploads\/2025\/09\/PXL_20250906_035227975-1024x771.jpg 1024w, https:\/\/bellabrookecafe.com\/wp-content\/uploads\/2025\/09\/PXL_20250906_035227975-300x226.jpg 300w, https:\/\/bellabrookecafe.com\/wp-content\/uploads\/2025\/09\/PXL_20250906_035227975-768x578.jpg 768w, https:\/\/bellabrookecafe.com\/wp-content\/uploads\/2025\/09\/PXL_20250906_035227975-1536x1157.jpg 1536w, https:\/\/bellabrookecafe.com\/wp-content\/uploads\/2025\/09\/PXL_20250906_035227975-2048x1542.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-20959078 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/modify.genassierrainn.com\/\">Modify Booking<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/book.genassierrainn.com\/\">Book With Us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-806272ac wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--superbspacing-xxlarge);padding-right:var(--wp--preset--spacing--superbspacing-medium);padding-bottom:var(--wp--preset--spacing--superbspacing-xxlarge);padding-left:var(--wp--preset--spacing--superbspacing-medium)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9a303acf wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-57b86be5 wp-block-column-is-layout-flow\" style=\"padding-right:0;padding-bottom:0;padding-left:0\">\n<figure class=\"wp-block-image size-full has-custom-border\"><img decoding=\"async\" width=\"757\" height=\"120\" src=\"https:\/\/bellabrookecafe.com\/wp-content\/uploads\/2025\/09\/bookig.png\" alt=\"\" class=\"wp-image-268\" style=\"border-radius:20px\" srcset=\"https:\/\/bellabrookecafe.com\/wp-content\/uploads\/2025\/09\/bookig.png 757w, https:\/\/bellabrookecafe.com\/wp-content\/uploads\/2025\/09\/bookig-300x48.png 300w\" sizes=\"(max-width: 757px) 100vw, 757px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-6306a1e6 wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-456429c6 wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left has-primary-color has-text-color has-superbfont-xxsmall-font-size\" style=\"font-style:normal;font-weight:700;letter-spacing:5px;text-transform:uppercase\">Third party booking<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left has-superbfont-xlarge-font-size\">Online Travel Agent Bookings<\/h3>\n\n\n\n<p class=\"has-text-align-left has-secondary-color has-text-color has-superbfont-small-font-size wp-block-paragraph\"><em><strong><br>Third-Party Online Travel Agent (OTA) Booking Cancellations<\/strong><\/em><br>&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-left has-secondary-color has-text-color has-superbfont-small-font-size wp-block-paragraph\"><strong>Guest Responsibility:\u00a0<\/strong>Reservations made through a third-party Online Travel Agent (OTA) platform, such as Expedia, Booking.com, Hotels.com, or others are subject to the cancellation policy established by the utilized OTA platform.<\/p>\n\n\n\n<p class=\"has-text-align-left has-secondary-color has-text-color has-superbfont-small-font-size wp-block-paragraph\">Guests are responsible for managing their reservations and cancellations through their chosen OTA platform. <\/p>\n\n\n\n<p class=\"has-text-align-left has-secondary-color has-text-color has-superbfont-small-font-size wp-block-paragraph\">Gena&#8217;s Sierra Inn will not modify or cancel reservations made through a third-party platform.\u00a0<a href=\"https:\/\/www.travelinsurance.com\/?utm_source=pap&amp;a_aid=67256ff14a2cd\" data-type=\"link\" data-id=\"https:\/\/www.travelinsurance.com\/?utm_source=pap&amp;a_aid=67256ff14a2cd\">Buy travel insurance<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>direct booking We offer a generous free cancellation and 100% refund policy. Direct Booking Cancellation Policy Made Through Us&nbsp; Exceptions:&nbsp; Negotiated Rates:&nbsp;The Californian law does not apply to negotiated rates that are not advertised or otherwise made available for booking by the general public. Third party booking Online Travel Agent Bookings Third-Party Online Travel Agent [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-129","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bellabrookecafe.com\/index.php?rest_route=\/wp\/v2\/pages\/129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bellabrookecafe.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bellabrookecafe.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bellabrookecafe.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bellabrookecafe.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=129"}],"version-history":[{"count":5,"href":"https:\/\/bellabrookecafe.com\/index.php?rest_route=\/wp\/v2\/pages\/129\/revisions"}],"predecessor-version":[{"id":815,"href":"https:\/\/bellabrookecafe.com\/index.php?rest_route=\/wp\/v2\/pages\/129\/revisions\/815"}],"wp:attachment":[{"href":"https:\/\/bellabrookecafe.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}