California law requires all hotel, motel, and inn guests to register, and registration details may be shared with local authorities.
Self Check‑In & Registration — 3 Easy Steps:
Complete Registration Form: Required by the State of California. This form includes your rental agreement and registration info. You’ll receive email confirmation once approved. Check your inbox & spam folder.
Pay Security Deposit: A $70 deposit covers incidentals, pet cleaning, and damages. Any unused amount is refunded within 7 days of departure.
Receive Door Entry Info: On your arrival date—after your deposit clears and registration is accepted—you’ll get your door code by email. Check your inbox & spam folder. Enter your unit anytime after 4 PM, even without staff present.
Ideally you should pay your deposit and complete your self check in registration before the date of your arrival to avoid delays in processing your door entry code.
Here are some frequently asked questions about check in and self registration.
Self Check‑In & Registration — FAQ:
I cancelled my booking. How can I obtain a refund for my deposit?: Use our contact form to submit a request to have your deposit refunded. Please tell us the original dates, email address, and name of the guest on the reservation that was cancelled. We can use this information to look up your payment and issue a refund.
- If I show up in person after 10 pm, will I still have to fill out the self check in?
Yes. But there will not be anyone onsite to help you so you will need to call +15593408487 to request assistance. We strongly suggest filling out your guest self registration at least 24 hours prior to your arrival. By doing so, you will receive your door entry code by email before 1 am in the morning on the date of your arrival so you won’t need to see staff to get into your rental unit. - I submitted my registration form and paid the deposit but I haven’t received a door code. What happened?
Sometimes people fail to input the correct email address. When this happens, you will not receive a confirmation of registration email or the door entry code by email because the messages will be sent to the wrong address. You will need to talk to staff to resolve the problem. If you arrive after 9pm, you will need to call +15593408487 to request assistance. Any missing or incomplete information can be texted to that number to resolve guest registration errors.